Salon & Spa Management

Bookings, walk-ins, billing & client follow-ups for salons and spas

Customers request a chair online or walk in without an appointment. You deliver the service, bill with GST invoices, then use Communications for reminders, review requests, and follow-ups—all in one place.

Booking requestsWalk-in formsGST invoicingWhatsApp follow-ups

How it works

Request

Walk-in

Service

Invoice

Communicate

Day-in-the-life example

Example: Saturday at your salon

From booking request to invoice and client follow-up

  1. 10:00 AM

    Client requests a booking

    Priya requests a 2-hour hair colour slot with stylist Ananya through your booking link.

  2. 10:55 AM

    Walk-in arrives

    Rahul walks in without an appointment—front desk captures him on the walk-in form and adds him to today’s queue.

  3. 1:10 PM

    Services completed

    Both visits marked done. Products used and stylist notes saved on each client profile.

  4. 1:25 PM

    Invoices created & billed

    GST invoices raised with service line items, tax breakdown, and counter payment recorded.

  5. 6:00 PM

    Communicate with clients

    Send Priya a next-visit reminder, ask Rahul for a Google review, or follow up on balance—all from your templates.

Request → service → bill → follow up

Customers request a booking or walk in. You deliver the service, create invoices, then use Communications for reminders, review asks, and payment follow-ups.

Booking requests

Accept appointment requests online and manage your daily chair calendar from one view.

Walk-in intake

Capture walk-in clients with custom forms linked to your customer directory.

Billing & GST invoices

Create and bill invoices after each visit with standard, IGST, or CGST+SGST templates.

Communications

Send booking reminders, ask for reviews, and follow up on payments—when you choose, using your WhatsApp templates.

Ready to run your business on Surveai?

14-day free trial · GST invoicing · WhatsApp messaging · No credit card required